Frequently Asked Questions
Can I place my order over the phone?
Yes, you call us at 877-462-2926 between 9:00am and 6:00pm CST everyday except Sunday, if you prefer placing your order over the phone.
What is PayPal Credit?
PayPal Credit is a quick, easy, and secure way to shop online without using your credit card. Please note: due to security reasons we cannot accept PayPal credit for phone orders. PayPal Credit is a service provided by prominent online money-transfer website PayPal that will allow a customer to purchase products online, without paying immediately. Using the PayPal Credit option means that PayPal will pay TyresGator.com for your purchase, and you pay PayPal for the item when you want.
Simply select this option at checkout, enter top-of mind information, and in a few easy steps, you're done. You will receive a monthly statement listing all of your purchases. Enrollment with PayPal Credit is subject to credit approval.
PayPal Credit provides "zero fraud liability" protection; the same protection provided by most major credit cards. This means you are not responsible for unauthorized charges. When you checkout, there are no account numbers to enter, just basic information that identifies your purchase and helps to protect you against fraud, so no account number can be lost or stolen. Please click here for more information
Can I order 1 tire or 1 wheel?
Yes, you can order as many or as few as you want.
Can you ship my order to a different address than my mailing address?
No, We are unable to ship to a different address other than the billing address at this time.
Can I return the wheels and tires if I don't like them?
Returns are accepted within 14 days from delivery. We will refund 100% of your purchase price to the original method of payment, less freight charges incurred and 15% restocking fee. Please contact us for return Authorization number or if you have more questions about refunds and return.
How much do you charge for shipping?
Whether you buy 1 or more, shipping is always free to lower 48 states. We use UPS Ground for shipping service and there is an option at checkout to select UPS express if you want to expedite your order.
Is it safe to use your site?
Site is protected and secured by 256 bit SSL encryption technology so you can shop at TyresGator.com with confidence. We have partnered with PayPal Payments Pro and secure submit to offer safe and secure credit transactions for our customers. PayPal Payments Pro and secure submit manages the complex routing of sensitive customer information through the credit card and electronic-check processing networks. The company adheres to strict industry standards for payment processing.
Is there any warranty on products you sell?
All warranties are provided by the manufacturer. if you have any issues, Tyres Gator will assist with all information you need.
Can I get an advice on the tire and wheel size for my vehicle?
We are always happy to help. Please call our customer support and one of our support personal will assist you choosing the right wheel and tire for your vehicle.
Are the wheels and tire you sell new or used?
We only sell new tires, wheels, and any other accessories that we may send such as lung nuts.